Usource PUCT Disclosures

Usource Public Utility Commission of Texas Disclosures 

Usource is registered under the name Usource, LLC
Address: 1 Liberty Lane East, Suite 220, Hampton, New Hampshire 03842,
Phone: 888-686-4845

Usource’s commission registration number is BR190707.

Usource is owned by NextEra Energy Resources, LLC (together with its affiliated entities, “NextEra Energy Resources”). NextEra Energy Resources provides retail energy products and services to residential and business customers throughout North America under the Gexa Energy, NextEra Energy Services, and Frontier Utilities brands.

Usource is an unbiased independent energy consulting firm that provides energy consulting and brokerage services to large commercial, industrial, institutional, and government organizations. With a fact-based, analytical approach and deep expertise in energy markets, energy technology, and clean energy sourcing, we develop comprehensive energy strategies that integrate commodity pricing, energy and cost efficiency, and sustainability planning. Whatever your business objectives, you can rely on our proven process to guide you to your own unique solution. Usource’s proprietary technology, coupled with our deep market expertise, allows us to secure the best energy pricing and terms available for our clients. As a Usource client, you receive real-time market intelligence, gathered and interpreted by a dedicated team of experts whose primary focus is to help you execute on the best energy buying strategy for your business.

Should your organization decide to become a Usource client, your organization will enter an Energy Buying Service Agreement, making Usource your exclusive advisor of energy consulting and brokerage services for a minimum of 30 days. This Agreement can be terminated at any time with non-electronic written notice. Usource’s compensation will be included in the electricity price charged by the REP with whom you contract for electric service. The REP will pay Usource its fee and we will not bill you for our services. There is no fee for termination. Usource will continue to receive compensation, paid by the applicable REP as described above, for electricity supply contracts entered into between you the client, and a REP prior to the effective date of termination. You as the client will incur a fee, as described in the Energy Buying Service Agreement, if you procure electricity through a channel other than Usource without first terminating the agreement.

For complaints and inquiries please contact Usource at 888-686-4845. We will do our best to resolve your issue or answer your question. If you are not satisfied with our response and still have a complaint or inquiry concerning Usource, you may contact the Public Utility Commission of Texas by calling 888-782-8477 (TTY: 800-735-2988) or emailing customer@puc.texas.gov